User-Centered Justice
How we can help:
As court users endure the access to justice crisis year after year, and legal professionals strive endlessly to remedy it, we at Audrey L Barrett Consulting understand the toll it is taking, and the challenge of finding solutions, ensuring coherence and making sound decisions in a high-paced, complex and fragmented legal environment.
With over 20 years experience practicing, implementing and providing guidance on user-centered approaches, Audrey L Barrett has the expertise to effectively assist your organization in making more informed decisions about what court users and clients genuinely want and need.
By working with us to adopt a user-centered lens, legal professionals, courts and tribunals can find integrated and effective solutions based on more complete, clear and dependable information.
Options include:
Consulting:
- Guidance on developing and implementing a user-centered lens & processes in your organization
- Support in identifying, collecting and analyzing existing information about your specific users/clients
- Help crafting and undertaking engagement plans
Education Sessions:
- Introductory presentations on what user-centered justice is and why it is important to your organization
- Training on the principles of a user-centered approach and how to apply them in your specific context
- Customized sessions for leadership and/or staff
Engagement Services:
- Designing and undertaking user engagement processes
- Assisting your organization with making sense of the information collected to shape improved delivery of processes and services that meet the needs of your users and clients